Frequently Asked Questions

Shipping

Shipping rates are based on weight and size. You have the option to select your preferred shipping method and carrier at checkout.

Orders typically take 4-10 business days to arrive once shipped. Tracking will be provided by email once your order's shipping labels are printed.

Typically within 3 business days of your order confirmation.

We ship anywhere in the USA.

Payment

Tax amounts (if any) are based on your shipping location and vary by county and state. Our website automatically calculates sales tax when you enter a shipping location.

Your account will be charged within 24 hours of completing checkout.

Orders

In the top right corner of our website, click the person icon then "Sign In" or "Register", then enter your email to receive a login link. Once logged in, navigate to the "Orders" or "Order History" section to view your order details.

If you have any issues, please contact our customer support team with your order number for assistance.

After your shipping label has been printed, you'll receive an email from us with tracking information. You may also obtain a tracking number by clicking "Order History" in the "My Accounts" links section.

Once you sign in, you will see an order status and a tracking number.

Returns

We accept returns within 30 days of purchase for unworn, unwashed items in original packaging. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Contact our customer service team with your order number to initiate a return. We'll provide you with return instructions and a return authorization number.